Mr. John Dolan:

The Chairman is correct and there was more to it than what I said. The core point, which obviously I made awkwardly, is there has been no systematic engagement. While that might have been difficult to do, there must be some turning around now.

I am not looking to spend three years talking about stuff. That is not what I am looking for.

Medical cards are a major issue, and this is about forbearance as well. The head of Government apologised in respect of the issue, describing it as something like a serious inconvenience. If my 8.30 bus does not turn up three mornings in a row at 8.30 and I need to get to work or child care, I consider that a serious inconvenience. People are at a point where we are feeling this so strongly that the niceties are almost gone. There is no doubt damage was done before this Administration came into office. The public dealt with decisions it made.

The fascinating thing about the mobility allowance and motorised transport grant is the Department knew officially since February 2009 that this issue was coming down the line. Measures could have been taken. That is not this Administration. Those are the dates.