Ms Lisa Kennedy:

It was introduced in the UK in Avon and Somerset police stations and is being rolled out across the UK. I believe it will operate similar to online banking in that one will have a reference number and one will log in to find information on the status of one's crime. One can then communicate with the investigating garda who can communicate back to the person. It is interactive, which will be a good service in cross-border cases in particular because tourists spend a lot of money phoning, and the garda may be off duty or whatever. Our service is involved with the Victims' Rights Alliance which is doing work on that. We would very much welcome such a system being introduced here because it would be great for victims of crime.