Pádraig Mac Lochlainn (Donegal North East, Sinn Fein) | Oireachtas source

People think of the Ombudsman as the impartial judge based on its translation from its Nordic origins. It is an independent arbiter that looks at the complaints, gives the body that is being complained about a chance to respond and then adjudicates and makes a recommendation. I know the witnesses have a number of recommendations in the report on the Financial Services Ombudsman. Would they prefer that to the existing model?