Ms Vivienne Jupp:

To answer the first question, I wish the perfect storm scenario, whereby we required additional funding, had not arisen and I wish that I could have predicted its occurrence. I am in a better position to make predictions on processes and procedures, strengthening treasury and finance functions at group level and this is how I can say that the situation now facing us is serious and must be addressed. There should be no surprises and if we carry on doing what we are doing there will be difficulties so we must make changes.

Obviously, some things happened that I wish had not. I do not like disrupting customers and on a couple of days, services were not provided. As we continue to win new customers I hope we avoid such situations. In terms of the €160 million, a great deal of work was done on the business plan to demonstrate to the banks that we were doing the right thing. We had to show them that putting money into CIE meant services would be delivered and the loan would be repaid. All of the money is being used to fund day-to-day operations at CIE and only surplus cash will be invested in capital projects.