Oireachtas Joint and Select Committees

Wednesday, 9 July 2014

Joint Oireachtas Committee on Transport and Communications

Iarnród Éireann: Chairman Designate

11:00 am

Mr. Philip Gaffney:

That would be a huge improvement. There is Wi-Fi throughout the train and that will give us quite a competitive advantage.

I do not have any answers to the question about the DART app but I know somebody who will get them for me.

I do not know Stagmount level crossing personally but I assure the Deputy, following Deputy Harrington's comment, I will not go about dealing with it in my usual brutal Glaswegian fashion. I will be a bit more sympathetic.

We constantly study the loading of trains. We make adjustments to timetables at least annually. That process, however, rests with the National Transport Authority, NTA. We do not have the authority or autonomy to change timetables. We have to conform to that process. We do, however, consider loading all the time.

In answer to Deputy Coffey I will look into why one cannot get a return Waterford-Newry ticket online and why he did not get a response from customer service. Waiting four days for one is totally unacceptable. I will respond directly to the Deputy on that.

I cannot answer his question about the platform for the Waterford train. I have many friends in Waterford and I hear this often.

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