Dr. Ray Walley:

The lack of resourcing, the abuse within the service and the fact that we are being expected to provide a service without the necessary resources. The service needs to be resourced at the appropriate level. We need a modern day contract, not one that is 40 years old. We need appropriate engagement to do that, which involves scoping and appropriate assessment in regard to the use of statistics. The statistics we are using are different from those used by the Department of Health. For example, one of the studies they are using states that when one gets a free card, one will only make one extra visit. Give me a break. If it was not so serious it would be laughable.