Mary Lou McDonald (Dublin Central, Sinn Fein) | Oireachtas source

If the Governor does not mind, I listened to what he said. He made those statements. If we had the benefit of the transcripts at this moment, I could rewind his contribution for him. He stated that borrowers had not been in touch with the banks and he accepted the unpleasantness of receiving the letters, but that householders had at least received them. Interestingly, his initial written submission noted a key number of issues that had emerged, one of which was that communications between borrowers and some banks regarding proposed sustainable solutions were too frequently verbal in nature. He acknowledges the deficiencies in the banks on the one hand but, on the other, he apportions blame to householders in receipt of letters with which he asserts he is not happy, but which he defines as constituting a sustainable solution. This is very odd.