Aideen Hayden (Labour) | Oireachtas source

It seems very strange that a statutory body, such as the Insolvency Service of Ireland, providing a solution set down in law by the Oireachtas can deem a person ineligible for its services. I have seen situations where a person has been deemed a non-co-operative borrower for not replying to a letter or where an estranged spouse has not given a financial statement and the other party has been deemed to be a non-co-operative borrower. Is it right that a body that has no statutory powers is able to deem somebody ineligible for its services?