Oireachtas Joint and Select Committees

Thursday, 10 April 2014

Joint Oireachtas Committee on Finance, Public Expenditure and Reform

Mortgage Arrears Resolution Process: (Resumed) Bank of Ireland

1:10 pm

Photo of Aideen HaydenAideen Hayden (Labour) | Oireachtas source

An important point must be made about this. I know that under section 3.40 of the CCMA the bank must document the process and everything else. However, there is no obligation on the bank to inform the borrower about why decisions are reached. Under the basic principles of natural justice, does the witness think that is an equitable position?

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