Oireachtas Joint and Select Committees
Thursday, 10 April 2014
Joint Oireachtas Committee on Finance, Public Expenditure and Reform
Mortgage Arrears Resolution Process: (Resumed) Bank of Ireland
1:00 pm
Mr. Stephen Mason:
We have 250 branches around the country and 267 mortgage advisers who can spend time with customers, completing the standard financial statement. There are over 100 people available to meet people in their own homes, at weekends or whenever it may be to complete the SFS. We spend time with people to understand their circumstances and see what we can do.
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