Oireachtas Joint and Select Committees

Thursday, 10 April 2014

Joint Oireachtas Committee on Finance, Public Expenditure and Reform

Mortgage Arrears Resolution Process: (Resumed) Bank of Ireland

11:50 am

Mr. Richie Boucher:

The consistent application of our process, procedures and policies has ensured that defaults have reduced and that non-performing loans have come down relative to the entire sector. We are performing better than the entire sector. Our arrears and non-performing loans are coming down because we consistently apply our policies. We hear other banks come in with a different story. Our story has not changed. The consistent application of our policy ensures that for the broad issues, we are delivering.

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