Oireachtas Joint and Select Committees
Thursday, 10 April 2014
Joint Oireachtas Committee on Finance, Public Expenditure and Reform
Mortgage Arrears Resolution Process: (Resumed) Bank of Ireland
11:40 am
Mr. Stephen Mason:
Yes. Unsecured debt can be a significant issue. If one looks at the number of SFSs we took in across 2013, the average customer presenting with difficulties had €36,000 of unsecured debt. If that is being repaid over a five or six year timeframe, it can be quite a drain. Dealing with the unsecured debt allows us to offer sustainable solutions to more mortgage customers in difficulty.
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