Oireachtas Joint and Select Committees

Thursday, 10 April 2014

Joint Oireachtas Committee on Finance, Public Expenditure and Reform

Mortgage Arrears Resolution Process: (Resumed) Bank of Ireland

10:40 am

Mr. Stephen Mason:

If I may once again explain our process, once a customer is deemed unsustainable, the first thing we do is have the mortgage-to-rent discussion with him or her. We would much prefer if more of these customers were mortgage-to-rent customers. We are not putting up any blockages to customers participating in mortgage-to-rent and we will propose as many people as are eligible.

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