Oireachtas Joint and Select Committees
Thursday, 10 April 2014
Joint Oireachtas Committee on Finance, Public Expenditure and Reform
Mortgage Arrears Resolution Process: (Resumed) Bank of Ireland
10:40 am
Mr. Stephen Mason:
If I may once again explain our process, once a customer is deemed unsustainable, the first thing we do is have the mortgage-to-rent discussion with him or her. We would much prefer if more of these customers were mortgage-to-rent customers. We are not putting up any blockages to customers participating in mortgage-to-rent and we will propose as many people as are eligible.
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