Oireachtas Joint and Select Committees

Wednesday, 9 April 2014

Joint Oireachtas Committee on Finance, Public Expenditure and Reform

Mortgage Arrears Resolution Process: (Resumed) Permanent TSB and AIB

11:50 am

Mr. Shane O'Sullivan:

We have an appeals board, as we are obliged to have under CCMA. A number of points are worth making - Mr. Masding might add to this - about that appeals board. It is independent of myself and my management team and it sits in another part of the organisation and it independently reviews appeals that we receive. While it is made up of members who are independent of my team, we also have external independent parties who sit on that board.

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