Oireachtas Joint and Select Committees

Wednesday, 9 April 2014

Joint Oireachtas Committee on Finance, Public Expenditure and Reform

Mortgage Arrears Resolution Process: (Resumed) Permanent TSB and AIB

11:40 am

Mr. Shane O'Sullivan:

I am not sure of the exact figure but it is tracked. Our first recourse with a customer who is in arrears is to investigate if an assurance or insurance policy can assist with the situation. To the extent that they exist, they are used to pay off or reduce the arrears.

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