Pearse Doherty (Donegal South West, Sinn Fein) | Oireachtas source

I asked about the definition of vulnerable cases and how the bank deals with them. The point I am making is that not everyone in such circumstances has access to their Deputy who can bring this to the bank’s attention.

Therefore, through that process, we can get to a resolution. However, when these people engaged with the bank, the sustainable solution they were offered was repossession or voluntary surrender to the bank. How do the banks ensure that somebody who does not have access to a Deputy is not left in that situation when he contacts the bank? How can we ensure the banks are more considerate of the vulnerable nature of these people at an early stage? The point I am trying to make is that there are other cases like this.