Oireachtas Joint and Select Committees

Tuesday, 8 April 2014

Joint Oireachtas Committee on Finance, Public Expenditure and Reform

Mortgage Arrears Resolution Process: (Resumed) Ulster Bank

4:30 pm

Mr. Jim Brown:

We are aware of the guidelines. From our perspective, as we mentioned earlier, it is about doing the right thing by the customer. We do not think it is right that because someone reaches a certain age he or she should not be entitled to a mortgage or that if a customer has a small residual debt outstanding on a mortgage that he or she should be made to leave his or her home. We do not support that.

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