Ms Laverne McGuinness:

In terms of absenteeism, we compared ourselves both nationally and internationally because the health service provides a 24-hour service and we wanted to determine whether a target rate of 3.5% is actually achievable in a 24-hour health-related service. There is a continued focus throughout the health system on active management of absenteeism. We are continuously reviewing our sick pay policy. We immediately conduct back-to-work interviews once the employee presents back. We also involve occupational health. Absenteeism is also part of our disciplinary code, so if attendance is unsatisfactory, that can lead, ultimately, to the termination of a contract. A number of people have been taken off our sick pay scheme and we do not continue to pay them as a result. There is not an automatic entitlement to sick pay. This issue is continuously focused on by each manager at all levels throughout the system. The question is whether the target of 3.5% is actually achievable in a 24-hour health-related service.