Oireachtas Joint and Select Committees

Wednesday, 2 April 2014

Joint Oireachtas Committee on Finance, Public Expenditure and Reform

Mortgage Arrears Resolution Process: Discussion

3:35 pm

Mr. David Hall:

It is very important. We all have a responsibility to ensure people listening to this broadcast and other broadcasts are not lured into a false sense of security, thinking there is some Mickey Mouse coming down the line with a magic wand. We have to be very conscious that there has not been a solution for six years. There has been abysmal failure in ensuring people have protection. When we talk about a one-stop Icelandic situation whereby debt just gets written off, I am very conscious that people are not engaging with their lenders and organisations because they are sitting at home saying something is coming, but it is not. We have to deal with the current reality to protect those people in the immediate future. If something comes along the line that benefits people, then that is great. However, for those people who are at home in distress and who are not sleeping tonight, they need to engage. Engaging is not taking a phone call from a bank. There is a prescriptive list of engagements and they need to ensure that they do not fall foul of the new code of conduct.

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