Ciarán Lynch (Cork South Central, Labour) | Oireachtas source

What financial and product training do the staff of the Financial Services Ombudsman get to enable them to understand complaints? There could be a suggestion that the staff do not understand the nature of investment risks, that the decisions are made by lawyers rather than people who have an understanding of finance. Is the office of the Financial Services Ombudsman comprised mainly of staff with legal qualifications? Does the office employ an actuary or those who are chartered financial analysts?