Mr. William Prasifka:

Our experience has been that on occasions where the providers have not paid them up, it is often in circumstances where the provider is in liquidation or experiencing trading difficulties. Where that happens, where a complainant makes us aware that the direction in a finding has not been complied with, the first thing we do is write to the provider telling them we expect them to comply. If they do not respond we indicate that if they do not comply that we have the ability to issue proceedings. There have been occasions on which we have gone into court seeking to enforce our judgments. By and large, they are cases of smaller providers, some of whom were in liquidation, receivership or have trading difficulties.