Ms Sheila Pratschke:

I appreciate the difficulty of filling in forms. I have done a fair bit of it in my time but this is the balance between good governance, good decisions and ensuring everything is transparent. There is a price to pay for that. We will try to streamline the system as much as we can. Much has been done in recent years to facilitate online applications and so on but I am afraid that balance will remain for the foreseeable future. People can always get advice from a local arts officers or from one of our people about the best way to approach it.