Mr. Paul McGowan:

We will be regulating Irish Water in terms of the standards it achieves in the widest sense. In regard to quality, for example, we would be in discussion with bodies such as the Environmental Protection Agency, EPA, to determine the key issues and therefore the key improvements that need to be made on a national basis to meet the requirements of, say, the European directives on wastewater treatment and so forth. Typically, on any price control, in addition to determining the overall costs we would ask what that is delivering and what are the targets that have to be achieved in terms of quality, output etc. That is typical of the process we would go through. It is probably worth bearing in mind that we are doing an interim control for a period of two years before we then step into a full five-year control period. Those two years will allow us gather even more information to ensure that full five-year control is fully defined and detailed in terms of the targets we set for Irish Water. Separate to that, we may also consider the standards we expect it to achieve in terms of customer service, complaint handling etc. All of that is typical of what the regulator will consider. Once we have set those, we then enter into what we call a monitoring phase, which is reviewing through performance reporting or whatever in terms of what is being achieved on a month-by-month, quarter-by-quarter or annual basis, depending on what is the appropriate reporting cycle.