Simon Harris (Wicklow, Fine Gael) | Oireachtas source

I have a final question on the issue of medical cards before I raise a few other points. There seems to be a very high level of "non response" when the HSE writes to an individual seeking information. The Comptroller and Auditor General has referred to it in his report and it has been alluded to in the figures presented to us today. Am I correct in saying that a cohort of people who receive the letter, and have not left the country do not respond? I am trying to get into the mindset of such people and the reason that they do not respond. Does the content of the letter make people too fearful? Has the HSE conducted research into the reasons for the high level of non response to the letters?