Martin Conway (Fine Gael) | Oireachtas source

I have a quick question regarding betting shops. The social responsibility is quite impressive but is it a voluntary process when staff in the shops attend the training courses? They have human contact, which means prevention can occur very quickly. Are all of the associated shops engaging in this training once or twice a year? I imagine businesses are suffering considerably because of online domination of the industry but what would be the average profit margins?