Oireachtas Joint and Select Committees
Wednesday, 2 October 2013
Joint Oireachtas Committee on Justice, Defence and Equality
Gambling Control Bill: Discussion
11:45 am
Ms Sue Rossiter:
A person using an online service would have an account that includes his or her e-mail address. That person can contact the customer service centre by phone or email requesting to be self-excluded. The person would usually receive a call back or a return e-mail to confirm the request before the self-exclusion takes effect. This ensures the person is interacting with the customer services and is fully aware of the implications of self-excluding.
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