Pearse Doherty (Donegal South West, Sinn Fein) | Oireachtas source

The Central Bank code of conduct for directors of banks requires them to behave honestly regarding customers. Does Mr. Masding not believe it would have been important to inform customers that when the bank moved them from tracker mortgages to variable interest rate mortgages, it was basically getting one over them? Some customers may have asked to be moved from a tracker mortgage to a variable interest rate mortgage because at the time the variable interest rate was lower. Officials in the bank, who are very well paid, knew fine well that they were getting one over the customers and that was in breach of a code of conduct requiring them to behave honestly in the interest of the customer, yet they failed to inform customers of the consequences of such.