Oireachtas Joint and Select Committees
Wednesday, 4 September 2013
Joint Oireachtas Committee on Finance, Public Expenditure and Reform
Overview of Financial Sector: Discussion with Ulster Bank
2:45 pm
Mr. Jim Brown:
We have tried to contact them, for instance, call them, in many different ways to try to get them to engage and to date they have not, which at this stage leads us to using the legal process, which, by the way, we would rather not do. Some of those customers have not responded to any other form as of yet. What we have found is that as we have started that process, already 20% of those customers have started to engage with us and are coming to some sort of arrangement.
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