Mr. Stephen Mason:

We have made contact with them in the last number of weeks. As everyone knows, we do not necessarily need to be ringing the customers to find out what is happening with Priory Hall. It is something we all follow closely. The last thing we wish to be doing is getting on to these customers, who find themselves in this unfortunate position, too often. As Mr. Boucher stated, they are not part of our standard collections process. However, we stay in touch with them and have been in touch with them in recent weeks.