Mr. Richie Boucher:

Chairman, as ours is a public company, I bore in mind the requests of the committee today. I asked my colleagues to produce this information last night and, as a public company, we are required to verify any information. There was a verification process. We are trying to give information which goes beyond the information provided in our accounts at the end of June. If I could give some further colour, of the 1,487, obviously what is of particular interest to the committee is the arrears customers. For the month of July, 995 customers had their SFS assessment where these were arrears accounts and 770 of them were offered forbearance. The total stock of forbearance offers outstanding at the end of June was 963. What I am trying to demonstrate in what we have tried to assist with here is that we must be careful with one month's figures. What we have tried to do is to give the July figure and the figure for the year to date. The pattern is consistent. When the customer is engaged with us, in over 80% of cases we can offer a restructure arrangement. That is both for customers who are not in arrears and those who are in arrears.