Mr. Stephen Mason:

The total figure was 11,774 accounts in default at the end of March. We were asked to report the position at the end of June, with 3,103 in the legal or resolution process as defined by Mr. Boucher. There were 3,164 which either had restructuring offered, were in restructuring or had been cured. The total is 53%, as reported at the end of June.

Mr. Boucher asked me to answer a question, and we would have assessed 1,487 cases in July via SFS, making restructuring offers to 1,209 of the customers. In 149 cases, the mortgage was repayable by the customer so we did not make a restructuring offer. That applied to approximately 10% of applicants. In 139 cases assessed we believed the mortgage to be unsustainable.

Across the seven months we assessed 10,689 cases and made restructuring offers to 8,211. We considered 1,381 to be affordable and 1,097 to be unsustainable in the same period.