Mr. David Duffy:

As long as the view is also taken - if the Deputy is going to make statements of a more negative connotation like that - of the fact that we have put 12,000 solutions on the table. We are working around the clock on that. Yes, I have no choice where somebody will not contact us or respond to anything. I do not have a choice. Where any customer has engaged, we have negotiated 8,000 plus effective solutions. In addition - I apologise if we did not provide enough of this information in advance, but it took a lot of time to put it together - 16,000 new people came into arrears this year. Separate from that, we have dealt with 14,000 people and taken them out of arrears.