Mr. Brendan O'Connor:

To be clear on it, the 17 are completed and documented and they are booked on the systems of the bank. There will always be a lag but, materially, I would expect, out of the 153 offers, somewhere around 70 and 80 to come out of that.

In many cases, as I explained previously, the split product is not as attractive as one might think. I can anecdotally tell the committee that three of the ten cases this afternoon in mortgage appeals committee are customers who are appealing their split mortgage. They do not want the split mortgage solution which we have offered to them and documented based on their standard financial statement, SFS.

There will definitely be a lag in terms of the completion and documentation rates. This is a lengthy process to go through. Of the 1,428 we have put out, approximately half came back. We did it on the basis of affordability. We took it on good faith that what was being paid was what the customer could afford to pay. When the cases came back in, it was clear that in some cases they could afford to pay more. After the allowance from their net disposable income, many of them were resolved with term extensions and capitalisations.