Ciarán Lynch (Cork South Central, Labour) | Oireachtas source

I want to move on to some other points. Earlier this year, I spoke at a seminar that was also addressed by Mr. O'Connor. I drew a comparison in that when the Private Residential Tenancies Board, PRTB, was being established under the Residential Tenancies Act 2004 there were questions about how mediated problems in the private rental sector would be dealt with. While thousands of people might make complaints, in effect, there may be a dozen or two dozen tenancy difficulties. Similarly, while there may be thousands of people with debt difficulties, they fall into particular categories. If someone walked into my office in the morning with a residential complaint - be they a landlord, a tenant or a third party - I could nearly say what the outcome would be. Four or five years ago, it would have gone through a long process. The PRTB was dealing with one case per day, but it is now dealing with three cases a day because the board is familiar with the matters involved.

Is Mr. O'Connor seeking to have assessments done far more quickly, with the fees for such assessments being reduced as a result? People are not reinventing the wheel and after a while experience will tell them what the formula for the difficulty is.