Charlie McConalogue (Donegal North East, Fianna Fail) | Oireachtas source

I will try to conclude. There are lessons there in respect of the delivery and establishment of public service reform and the Government needs to take account of it.

Representatives from SUSI have pointed out that 118 cases are awaiting student documentation. How many cases have been appealed or are being reviewed at present? There is an issue of the applications in need of resolution being escalated. The cases may be difficult at this stage but many can be resolved. I and other Deputies received complaints from members of the public who are getting different stories. A parent contacted me yesterday. Her son was told he was due a special rate yet when he phoned back later he was told he was not entitled to it. We need to have this resolved next year. It should not be happening. Those who have not been awarded grants have sat exams and cannot get exam results because the college will not give them out if they have not paid registration fees. How many are in that category?