Mr. Martin Callinan:

This issue arises from time to time. We would hope it can be dealt with practically. If somebody comes to the counter to report a sensitive matter that needs to be discussed in private, they should be dealt with in that fashion. They should not have to do their business in a waiting area where others are within sight and sound of them. That is the practical way of dealing with such cases. It is not always possible to have a facility adjacent to the reception area where they can be dealt with.