Oireachtas Joint and Select Committees

Thursday, 9 May 2013

Public Accounts Committee

2011 Annual Report of the Comptroller and Auditor General and Appropriation Accounts
Chapter 11: VAT on Intra-Community Trade

12:00 pm

Ms Josephine Feehily:

The context for that number was a parliamentary question which asked about our helpline. Our helpline is operated partly by an outsource company, partly with referral upwards to Revenue staff. In the context of a particular question we indicated that at peak times, which would have been, say, last week, between all of us there would be between 200 and 400 people deployed across all of the functions, between opening the post in Sarsfield House, answering the telephones, dealing with correspondence to processing payments. That is where the number of 200 to 400 came from. The article suggested we had 400 ready to go on the compliance side. Clearly we will have to judge, after the end of May, how many staff will be needed for compliance. I am hopeful it will not be so many. The Government decision allocated us 100 staff for the local property tax. We will have to see how many we will need.

Comments

No comments

Log in or join to post a public comment.