Oireachtas Joint and Select Committees

Wednesday, 17 April 2013

Joint Oireachtas Committee on Finance, Public Expenditure and Reform

Bank Charges: Discussion with Central Bank and ISME

4:00 pm

Mr. Bernard Sheridan:

No. The Deputy made a good point. From our perspective, the Statute of Limitations is less of an issue. It is more of an issue in the context of a person's right to go to the Financial Services Ombudsman which has a six-year rule. I think the Deputy is implying that in the insurance sector scenarios he outlined, there are more long-term products. Therefore, a consumer may be less likely to become aware of an issue during the six-year period and run out of time. Slightly different provisions apply, for example, when approaching the Pensions Ombudsman for pension-type products. The provision relates to the period when one becomes aware of an issue and does not purely rely on when a consumer bought a product. From my perspective, the provision works well and is better than simply having a black and white six-year rule dating from when a consumer bought a product.

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