Oireachtas Joint and Select Committees

Wednesday, 20 March 2013

Joint Oireachtas Committee on Transport and Communications

Social Media: Discussion (Resumed) with Google and Digital Rights Ireland

10:00 am

Ms Sue Duke:

On the first point, the YouTube revenue model focuses on advertising and forming partnerships. When the Deputy was on YouTube last night, he probably noticed that we formed partnerships with channels, merchants and individuals. Under the advertising model, we share revenue with our partners.

The second question was related to foregrounding the suicide and self-injury category. We recently added this category because the feedback from users was that, where they saw a threat of suicide or self-harm, it would be useful to have a specific box to tick to highlight the issue to YouTube. That is why it is place and we use the same dynamic to consider whether it should be a stand-alone category. If users say it should not be categorised under the heading of abusive and harmful content and should be a stand-alone category, that is something we will examine.

The third question concerned videos. If there is a video on which someone is being treated wrongly or abusively, there is the option to flag the content. The second option involves using our privacy complaints process. As a user, if someone appears on a video but does not want to be included in it and the video identifies him or her by showing his or her face or revealing a name or personal details, there is a very straightforward form in our help centre which requires the URL of the video, to know who the person is and how he or she has been identified. As long as the video is not in the public interest and where there is no issue of consent, we remove it. I did not include the issue in my presentation, but I am happy to send the details to the committee.

The other issue was related to criminal investigations. It is an extension of my previous comments. We have included the details of the privacy complaints process because the video may not break any rule while still violating someone's right to privacy. In that case, we remove it. If someone's right to privacy is infringed, we respond. Likewise, one has normal legal recourse offline to report a crime committed against a person or where rights are being infringed. Where there is due legal process, we co-operate with law enforcement agencies in investigating the crime and, potentially, assisting in prosecuting.

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