Ms Deirdre O'Keeffe:

The office does not deal with individual cases. Our role is to raise awareness in a general sense and we devote our resources to doing that. We stay closely in touch. A question was asked if we have linkages with the big companies or with the industry generally. To respond to Deputy O'Donovan, we work closely with the Internet Service Providers Association of Ireland. That includes all the big players in the area. They include, Eircom, BT, Vodafone, HEAnet and Irish Broadband. That covers about 90% of the people operating in the area. We keep in close touch with this group of people to ensure our messages are up to speed and that we know what is going on out there.