Oireachtas Joint and Select Committees
Wednesday, 20 February 2013
Joint Oireachtas Committee on Finance, Public Expenditure and Reform
Access to Credit Provision: Discussion with Credit Review Office
2:25 pm
Mr. John Trethowan:
The Central Bank has issued a code of practice for SME lending. The timescale for each part of the process is typically 15 working days. When an SME applies for a loan, we look for a decision to be made in 15 working days and if it appeals the decision, we ask the bank to return to the customer also within 15 working days. When we receive the appeal from the SME, we will deal with it as quickly as we can.
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