Oireachtas Joint and Select Committees
Thursday, 24 January 2013
Public Accounts Committee
National Transport Authority - Financial Statement 2011
12:30 pm
Mr. Gerry Murphy:
I was just going to make the point that Irish Rail's focus on the customer has strengthened over the past 12 months. It has appointed a commercial director, whose task is to look at this entire issue of marketing and the customer offering, to move away from simply considering operations and capital and to actually give a focus. The engagement we have with that commercial director has proven to be highly positive. He has grown the student market substantially and he now is looking at these other niche markets to ascertain whether we can get the offering right.
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