John O'Mahony (Mayo, Fine Gael) | Oireachtas source

The issue of vulnerable customers has been addressed, but I refer to the helpline Dr. McGowan mentioned in his presentation. What can be done for customers who contact the CER? Is its role merely to acknowledge that customers have been treated badly or will it also take up a customer's case with the company?

Last year the Minister for Social Protection attempted to reach a deal with the ESB and other companies regarding the money paid on behalf of social welfare recipients. Did the CER participate in these negotiations?

Will the availability of gas supplies from the Corrib field affect the proportion of energy generated using gas which currently stands at 55% and will there be an impact on prices? As regards renewables, the supply largely comes from the west, whereas demand comes from the east. Is that the only show in town or is there potential to reverse this core-periphery relationship in order that the west will become a magnet for development?

We have heard from a number of groups recently on the issue of hydraulic fracking. What role does the CER play in that area?