Averil Power (Fianna Fail) | Oireachtas source

In regard to providing services in colleges, during my time as an elected representative at Trinity College, the students' union, and its welfare officers in particular, were at the front line of helping students. I understand that SUSI has not yet put a system in place, which is a big gap. Will Ms Stewart consider putting such a system in place so that student union welfare officers can assist students? Will she ensure that more information is given out over helplines? The usual reply I receive to inquiries is that SUSI has issued a response to the student concerned, which is not particularly helpful because I am then required to get back in touch with the student to identify the gaps. If SUSI is going to deal with public representatives it must be able to provide an adequate amount of information.