Oireachtas Joint and Select Committees

Tuesday, 13 November 2012

Joint Oireachtas Committee on Education and Social Protection

Student Grant Application System: Discussion with SUSI

12:10 pm

Photo of Marie MoloneyMarie Moloney (Labour) | Oireachtas source

I will just finish what I have to say. I have to hand the e-mails I received over the weekend. I did not need them because I have enough from the constituency in which I live without receiving others from throughout the country, as I am sure did everyone else. In one e-mail, a lady wrote to state SUSI does not come under the remit of the Ombudsman. Is this true? If not, I seek the reason. Someone mentioned a person who was obliged to hang on the telephone for 26 minutes. Most students use mobile phones and if one is obliged to wait on a mobile phone for 26 minutes, I can guarantee most such students would be out of credit by that time.

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