Mr. Alex Chisholm:

Perhaps there is a misunderstanding, which I can clarify. The work done by the independent research agency is not to try to identify the blockages as advised to An Post. It simply monitors the results, using a panel of people all over the country. In this way it can make sure it gives us good information, which we publish, on the quality of service under the different standards - day plus one, day plus three, etc. - over the course of the year.