Kevin Humphreys (Dublin South East, Labour) | Oireachtas source

There was an ugly face of banking previously and I would hate to think we are going back that way. The beginning of the letter states that the bank wishes to share with its valued mortgage customers some interesting findings from research carried out recently among similar homeowners who have mortgages on a tracker rate. The research was conducted by RED C in August in 2012. To be honest, from reading the letter it appears to try to trick people with tracker mortgages into engaging with the bank to move to lesser or higher interest rate mortgages. To me that is the ugly face of banking that we have seen.