Oireachtas Joint and Select Committees

Thursday, 1 November 2012

Joint Oireachtas Committee on Finance, Public Expenditure and Reform

Discussion with Bank of Ireland

See the whole debate « Previous speaker Next speaker »

11:30 am

Mr. Richie Boucher:

Mr. McLoughlin's unit is required under the group's code of practice to answer 98% of calls within two minutes. The Deputy's example is disappointing.

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