Ms Alison Burns:

I wish to comment on the e-claims project, in which we have happily invested time and money. I echo Mr. O'Dwyer's comments, in that we view it as a great step forward. We are committed to it. We view an e-claim no differently. A claim is a claim is a claim regardless of from where it comes. We have an obligation to honour our contracts and we pay our claims quickly.

We are very fast in paying our claims and it makes no difference to us where they comes from. I reiterate that for the record.