Dr. Bernadette Carr:

We can only go on our experience of paying claims and the utilisation of the bed supply. Managing that supply is a critical part of what we do. We do not want our members waiting unnecessarily. People purchase private health insurance to get access. We ensure access to avoid complaints. In our analysis, we also examined waiting times in Cork. We used occupancy figures and surveyed our members on how long they waited. We must manage costs.